The Systems and Services division coordinates and implements various policies and guidelines of the Commission to create an environment of healthy competition among the telecommunication service providers. It strives to eliminate anticompetitive behaviours of the service providers by regulating call tariffs and overseeing consumer promotion activities. It processes and scrutinizes new services as well as operators in the existing services under the Bangladesh Telecommunication Act, 2001. In addition to this, Systems and Services division assists in participating at the international training, meeting, workshops and seminars etc. This department also works closely with various international telecommunications related agencies such as International Telecommunication Union (ITU), Asia Pacific Telecommunity (APT), Commonwealth Telecommunication Organization (CTO) etc. In the fiscal year of 2008-2009, Systems and Services Department has been associated with organizing very important and useful international training, workshops, seminars and study meetings etc for BTRC officials.